Joined
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75 Posts
The following is my personal dealings with GRINDAZ INC. LLC.
Back in May, I was involved in a tumble in the parking lot of a local
corner store. According to the insurance agency, I sustained $5,300
damage to my bike. A 2006 Kawasaki ZX-1400. The entire right hand side
was scratched and had some broken pieces. I started trolling Ebay and
other sites for replacement plastics. I have had a friend that used
the plastics from Hong Kong and was considering a set from there. But
as luck would have it, I stumbled across the ad of Grindazinc, stating
that they would paint a complete set of FACTORY fairings including a
gas tank. There was a note on their Ebay item saying to check out
their website, and to call to inquire about their free helmet offer.
I did call, I spoke to Ron. He told me to get the free helmet the
purchace needed to be outside of Ebay as they take a percentage of the
purchase price. I have sold stuff on Ebay before and know this to be
true. So, we talked about paint. I told him that I wanted something
that said 'Viper.' He said he knew what I was talking about, and sent
me a pic of a kawasaki zx14 that had been tricked out to look like a
Dodge Viper. I told him that was almost exactacly what I wanted. I
told him that I wanted it in House of Kolor Cortez Blue Black Pearl,
with 2 racing stripes in Orion Silver Metallic. And that the fins on
the side panels to be accented in the same Orion Silver. He agreed.
Since the 'free helmet' they offer is a Vega (which I have purchased
in the past and know they don't fit me), he took off $50 from the
selling price. We agreed on a price of $2250.00. He made up an
invoice and sent it to me.
I checked out his website to see reviews and other sets he had done.
His web site stated that their paint sets were 'Show Quality.' I was
pleased with some of the sets that he had displayed on the site. So, I
agreed and sent him the money via PayPal. I spoke to him again, and he
told me it would take about 30 days to get the parts painted and to my
door.
I had time to wait, so while I was at Wal-Mart, I happened to find
some duct tape that was the exact same colors (Red/Black) as my bike.
I purchased a roll of each. When I got home, I put the duct tape to
work, covering the panels that were damaged. Now at least, when I
wasn't looking for damage, it was hard to notice (and the bike
wouldn't fall apart during my 100 mile/day commute).
This is where my 'feel good' story ends. After 2 weeks, I emailed for
an update, he replied the next day, saying "another 1-2 weeks and the
set will be out the door" (this was June 2nd, 2011). 8 days later, he
emailed stating he'd have pics with cortez blue sent to me the next
day, with the set being complete the next week. On June 14th, 20th and
25th he emailed me some pictures of total 4 pieces. Saying he'd have
finished pics 'this week.' As you can see, it's already been 2 weeks
longer than he promised.... Just keep reading, it gets better (worse).
I emailed back on the 26th, saying they looked good, and inquired if
we were waiting on the clear coat. He replied on the 27th saying
"Correct, Get them nice and glassy then out the door. I will get that
to you this week." On July 5th, (10 days later) he sent me pictures
of the entire set. I noted that one of the pieces which should have
had stripes, didn't. I brought this to his attention on the 7th. On
the 11th, he replied that he indeed did not have a bike, but painted
the stripes by measuring from center. I replied the same day stating
that I could get a friend in his area to bring a bike by to get the
stripes lined up. He declined by emailing me on the 12th saying "we
got it taken care of. Will have pics tomorrow." After 3 days, I
emailed him on the 15th asking him about the pictures. He replied on
the 17th saying "tail piece done will email you pics tomorrow, set
ships wed will email you tracking wed. Oh yes, we are now 2 months
into this. We're still not done... Monday July 18th, he did send a
picture of the tail section with the stripes on it. I didn't reply. I
was just waiting for Wednesday July 20th to get the shipping info, I
was getting excited about seeing the set in person and getting it on
my bike! Well... Saturday the 23rd, I email him, asking him what was
going on, as I hadn't heard anything from him. He emailed me on the
24th, saying "set should be to you thurs/friday." No tracking info,
nothing.. Well Thursday came, and finally at 10pm he emailed me,
saying he'd have the tracking info for me the next day. (remember from
above, the set should have ARRIVED by then.) I emailed him back at
1130pm that same night and pointed this out to him, and told him to
call me first thing in the morning, and provided my cell # just in
case he had lost it. Well Friday morning came and went, with no word,
I tried to call his cell, and work #'s, no answer. Later that night I
received an email with a tracking #. I checked the tracking # and
realized that he had just barely shipped it that very same day! I
didn't respond... August 3rd, 4th, 5th, and 10th, I received another
tracking # each day.. Meaning the last box was shipped 3 months after
initial purchase, and 2 months later than originally promised. But
wait....
Back in May, I was involved in a tumble in the parking lot of a local
corner store. According to the insurance agency, I sustained $5,300
damage to my bike. A 2006 Kawasaki ZX-1400. The entire right hand side
was scratched and had some broken pieces. I started trolling Ebay and
other sites for replacement plastics. I have had a friend that used
the plastics from Hong Kong and was considering a set from there. But
as luck would have it, I stumbled across the ad of Grindazinc, stating
that they would paint a complete set of FACTORY fairings including a
gas tank. There was a note on their Ebay item saying to check out
their website, and to call to inquire about their free helmet offer.
I did call, I spoke to Ron. He told me to get the free helmet the
purchace needed to be outside of Ebay as they take a percentage of the
purchase price. I have sold stuff on Ebay before and know this to be
true. So, we talked about paint. I told him that I wanted something
that said 'Viper.' He said he knew what I was talking about, and sent
me a pic of a kawasaki zx14 that had been tricked out to look like a
Dodge Viper. I told him that was almost exactacly what I wanted. I
told him that I wanted it in House of Kolor Cortez Blue Black Pearl,
with 2 racing stripes in Orion Silver Metallic. And that the fins on
the side panels to be accented in the same Orion Silver. He agreed.
Since the 'free helmet' they offer is a Vega (which I have purchased
in the past and know they don't fit me), he took off $50 from the
selling price. We agreed on a price of $2250.00. He made up an
invoice and sent it to me.
I checked out his website to see reviews and other sets he had done.
His web site stated that their paint sets were 'Show Quality.' I was
pleased with some of the sets that he had displayed on the site. So, I
agreed and sent him the money via PayPal. I spoke to him again, and he
told me it would take about 30 days to get the parts painted and to my
door.
I had time to wait, so while I was at Wal-Mart, I happened to find
some duct tape that was the exact same colors (Red/Black) as my bike.
I purchased a roll of each. When I got home, I put the duct tape to
work, covering the panels that were damaged. Now at least, when I
wasn't looking for damage, it was hard to notice (and the bike
wouldn't fall apart during my 100 mile/day commute).
This is where my 'feel good' story ends. After 2 weeks, I emailed for
an update, he replied the next day, saying "another 1-2 weeks and the
set will be out the door" (this was June 2nd, 2011). 8 days later, he
emailed stating he'd have pics with cortez blue sent to me the next
day, with the set being complete the next week. On June 14th, 20th and
25th he emailed me some pictures of total 4 pieces. Saying he'd have
finished pics 'this week.' As you can see, it's already been 2 weeks
longer than he promised.... Just keep reading, it gets better (worse).
I emailed back on the 26th, saying they looked good, and inquired if
we were waiting on the clear coat. He replied on the 27th saying
"Correct, Get them nice and glassy then out the door. I will get that
to you this week." On July 5th, (10 days later) he sent me pictures
of the entire set. I noted that one of the pieces which should have
had stripes, didn't. I brought this to his attention on the 7th. On
the 11th, he replied that he indeed did not have a bike, but painted
the stripes by measuring from center. I replied the same day stating
that I could get a friend in his area to bring a bike by to get the
stripes lined up. He declined by emailing me on the 12th saying "we
got it taken care of. Will have pics tomorrow." After 3 days, I
emailed him on the 15th asking him about the pictures. He replied on
the 17th saying "tail piece done will email you pics tomorrow, set
ships wed will email you tracking wed. Oh yes, we are now 2 months
into this. We're still not done... Monday July 18th, he did send a
picture of the tail section with the stripes on it. I didn't reply. I
was just waiting for Wednesday July 20th to get the shipping info, I
was getting excited about seeing the set in person and getting it on
my bike! Well... Saturday the 23rd, I email him, asking him what was
going on, as I hadn't heard anything from him. He emailed me on the
24th, saying "set should be to you thurs/friday." No tracking info,
nothing.. Well Thursday came, and finally at 10pm he emailed me,
saying he'd have the tracking info for me the next day. (remember from
above, the set should have ARRIVED by then.) I emailed him back at
1130pm that same night and pointed this out to him, and told him to
call me first thing in the morning, and provided my cell # just in
case he had lost it. Well Friday morning came and went, with no word,
I tried to call his cell, and work #'s, no answer. Later that night I
received an email with a tracking #. I checked the tracking # and
realized that he had just barely shipped it that very same day! I
didn't respond... August 3rd, 4th, 5th, and 10th, I received another
tracking # each day.. Meaning the last box was shipped 3 months after
initial purchase, and 2 months later than originally promised. But
wait....
